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The Arbiter (link) is a web-based assigning program used to schedule officials. The Arbiter utilizes Microsoft .NET technology that produces an incredibly interactive, user-friendly database for both officials and league administrators. Your schedule can be accessed for review or printing anytime, anywhere, on any P.C. (or MAC) with internet access.
The Arbiter features an array of details about your schedules such as:
League Administrators (Ace 5on5.com Term) & Contacts (Arbiter Term) are in general the same group of people. Both titles refer to Athletic Directors, Coaches, League Presidents, Master Schedulers, or anyone who is designated to coordinate the scheduling. A League Administrator who signs into The Arbiter is considered a Contact.
First Time Visitors
1. You will receive an e-mail entitled: Welcome to The Arbiter.NET
2. Carefully follow the steps listed in the e-mail
3. Log on to: www.thearbiter.net
4. Read and accept the terms and condition
5. Change your password. Your default/old password (which is your last name) automatically expires upon signing in. Although you may opt to retain your last name as your password, we suggest that you change it to make it unique and undetectable.
6. To ensure that all changes are accepted, you should "SIGN OUT" and then "SIGN IN".
7. After signing out and then back in, you should now be at your START PAGE!
Tip #1- Once you have signed in the system, you may want to do the following:
Click on: Account ~ Information. From the UPDATE MY INFORMATION screen, you should update your Phone #, Address, and other important statistics.
To add or edit your phone #:
Click on PHONES ~ Click the red +button to add a new phone number. Select a phone type and then enter the phone number.
Checking the box marked PUBLIC allows each unique phone # to be viewed by partners & schools. Un-checking the PUBLIC box allows only the Assignor to view a particular phone #.
When you have added or updated your current phone #’s, click the green checkmark.
You may also re-arrange the order of the appearance of your phone #’s by using the Up/Down buttons (far right).
Tip #2- How to access Team Schedules: From the Start Page:
1. On the left legend under the category Schedules, click on "Schedules." This should bring you to the "GAME SCHEDULES SCREEN"
2. You can access/view schedules by either the site or by the team.
SITE SCHEDULES: May include other leagues and events that play games at that particular site.
TEAM SCHEDULES: Will only associate the teams within your league (both home and away games). WE RECOMMEND THAT YOU USE TEAM SCHEDULES!
3. TEAMS: Can belong to more than one level. For example, St. John’s (team) can belong to the elementary division and also the jr. high division. CHOOSE THE CORRECT LEVEL
4. BLOCKS: Allow you to prevent an official from working you’re a game(s) with your team (home and away). The assignor reserves the right to override this block.
5. GAMES: Under the GAMES column, click on the number of games for that team or site to view the applicable schedule.
6. GAME SCHEDULE SCREEN: Games can be viewed by today’s date and into the future. To view past games, click on "Show All".
7. OFFICIALS: To view the officials on each game, click on "Show all slots."
8. CONTACT OFFICIALS: To contact the official on any game, after clicking on "show all slots", simply click on the officials name to view address/phone number/e-mail/picture.
Your data is protected by 128-bit encryption over SSL. All users must sign in using a password.
Arbiter.NET can be accessed using Internet Explorer, Netscape, Opera, and other internet browsers running on any platform (Microsoft Windows, Macintosh, Linux, etc.)
Maps, directions, and phone numbers to 1100+ schools, parks, and gym in Southern California are available on:
Gym Directory
The Arbiter
The inability for officials or contacts to sign into the system will generally be caused by 4 different possible errors. If you receive an error message (displayed in red) as you attempt to sign-in, try using the solutions below for help.
Sign-in Errors
1. Invalid email address.
2. Invalid password.
3. You don’t have permission to sign-in at this time.
4. Your session has timed out.
Solutions
1. The email address the user is entering to sign-in is different from the email address you have entered for them in the system. Ask the user to verify the email address with you and make sure you have entered it the same way. If the email address is incorrect in the system you can either correct the email address yourself or ask the user to sign-in using the incorrect address and then have them correct the address once they’ve logged on successfully.
2. The password the user has entered does not match the password required. When the user gets this message a link will be displayed for them to click if they’ve forgotten their password. Clicking this link will give the user the opportunity to have the password emailed to them. Passwords are case-sensitive, so be attentive to the upper/lower case letters. Because the initial password is always the user’s last name, those officials with a Jr., Sr., III, etc. will have to enter the entire last name text as their password. IE- ‘peterson jr.’
3. The user is entering a valid email address and password, but the assignor has not given the user permission to sign-in. The Assignor must "Set Permissions" to allow the user to sign in.
4. The user’s browser settings aren’t allowing them to sign-in because they can’t accept cookies. The user can correct this by changing their settings in Internet Explorer. This is done by clicking on the TOOLS pull-down and then on INTERNET OPTIONS. There are two methods for allowing thearbiter.net’s cookies:
a) Click on the SECURITY tab and then on the TRUSTED SITES icon. Click the SITES button and then type www.thearbiter.net into the blank and then click ADD.
b) Click on the PRIVACY tab and then on the ADVANCED button. Check the box for OVERRIDE AUTOMATIC COOKIE HANDLING and then on ALWAYS ALLOW SESSION COOKIES. Method one is recommended because it limits the browser to only accept cookies from thearbiter.net, but either method is effective.
No problem. If after following these steps a user is still unable to sign-in please contact Ace (link) for a 15-minute phone orientation.
